Return and Exchange Policy:
At Amcor Design, we stand behind our jewelry 100 percent. Your satisfaction is guaranteed with our 14 days unconditional return policy.
You may return or exchange any merchandise purchased from Amcor Design up to 14 days from the day you receive the item after your initial purchase. If you are not completely satisfied, please return your item for a full refund or credit towards another item of your choice.
You must have a return authorization for all returns. If you are not satisfied with your purchase, call us at 1-800-715-6380 or 212-354-2275, Monday through Friday 10:30 AM to 6:30 PM EST, for a return authorization number. Returns will NOT be accepted without this number.
Original shipping charges will be refunded, however the customer is responsible for shipping charges back to Amcor Design. Please send your return in the original packaging. We do recommend you insure your return, and obtain a tracking number. Amcor Design is not responsible for lost or damaged packages.
Amcor design will pay shipping back to the customer on exchanged or replacement merchandise.
Please send your return in the original packaging.
Please note that diamond returns must be accompanied by original matching or identical certificates (if one came along with your purchase). Without proper documentation, returns will not be issued. Special Orders or jewelry pieces that you request, but that are not specifically shown on our website, are non-refundable items. A copy of the original invoice is recommended for personal record.
Please ship returns to:
Amcor Design, Inc
46 West 46 Street Suite 5E
New York, NY 10036
Monday to Friday from 10:30 AM to 6:30 PM (EST).
Closed on Weekends & National Holidays.
US Calls: 1-800-715-6380
Alternate Number: 212-354-2275